How to change your website management agency

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4 Min ReadBefore switching website management agencies, secure four things in this order: full administrator access to your hosting, domain registrar, and WordPress dashboard plus every connected tool; new passwords everywhere with your former agency’s users removed, including FTP; a complete backup; and only then a formal end to the old relationship. Most transitions take one to … Read more

E-commerce Case Study: From a 32% Decrease in Sales to a 29% Increase in Three Months

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8 Min ReadAn e-commerce craft business came to Emily Journey & Associates in the third year of a revenue decline. Over the first half of 2026, ongoing website management reversed the trend. After gross sales bottomed out at 32% below the prior year in March, performance improved markedly: April was flat year over year, followed by strong … Read more

GEO Case Study: Resolving Entity Confusion After a Business Rebrand

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6 Min ReadA regional professional services firm came to Emily Journey & Associates after completing a rebrand that included a new public-facing name and website domain. The company had moved on from its old identity, but the internet had not. Its old name and domain still appeared across important online sources. Before expanding the firm’s SEO and … Read more

Website management prices in 2026

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4 Min ReadBusiness owners want straight answers about website management prices, and what they usually get is a mess. Search for the cost of web management, and you’ll find numbers ranging from cheaper than a streaming subscription to more than a car payment. Both can be accurate, because the plans behind those numbers have almost nothing in … Read more

Is website maintenance worth it? What it really saves you

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6 Min ReadIf there’s one thing I’ve learned in more than a decade of supporting business and nonprofit websites, it’s this: cheap is expensive. For a website with a job to do, maintenance is worth it. Here’s our pricing: steady care starts at $299 per month, and an urgent repair for a non-client starts at a $600 … Read more

How to evaluate website maintenance plans and providers

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6 Min ReadBefore choosing a website maintenance plan, confirm eight things: the basics are covered (backups, security updates, content updates), out-of-plan costs are stated, the plan fits your website type, the provider knows your platform, they can handle work beyond maintenance, you get one dedicated point of contact, they commit to a response time, and you keep … Read more

Website Speed Optimization for an Established WooCommerce Store

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4 Min ReadWebsite speed optimization case study by Darlene Kong, SEO & GEO Strategist and Website Manager, Emily Journey & Associates. Nuwati Herbals relies on its WooCommerce website to help customers explore products and place orders. When slow page loads began affecting the browsing experience, owners Kassi and Ryan needed a practical way to improve performance without … Read more

Why Your SEO Strategy Can’t Be Created Without You

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9 Min ReadAn SEO agency that creates your strategy without you is working with incomplete information. It can study your website, your competitors, your rankings, and your search data. It can’t decide which opportunities make financial or operational sense for your business, because that information lives with you: which services you want to grow, where profit is … Read more

Is ChatGPT eroding trust at work?

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4 Min ReadWhy LLM governance is now a leadership competency Large language models like ChatGPT and Claude are not just changing how we produce information. They are quietly reshaping how we relate to one another. And leaders who fail to govern that shift will experience cultural drift, declining credibility, and long-term brand erosion. The email that didn’t … Read more

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