Meet Our Team
We are a U.S.-based team that builds, manages, and improves WordPress websites for long-term SEO and AI search visibility.
Our team includes dedicated website managers, SEO and GEO strategists, developers, trainers, sales and marketing support, and leadership. Clients work with real people who know their websites, understand their goals, and stay accountable for the details.
How Our Team Works
Every client works with a dedicated website manager. That person owns the details, coordinates the work, and brings in the right support when needed.
Depending on the engagement, your team may include SEO and GEO strategists, developers, trainers, sales support, and leadership oversight. This structure helps us stay responsive without losing clarity or accountability.
Services our team supports
Our Values
We tell the truth even when the answer is inconvenient.
Our job is not to impress you. Our job is to help you make better decisions about your website, visibility, and digital infrastructure. We give direct recommendations based on experience, evidence, and your business needs. And when the answer is complicated, we help you understand your options and choose a practical way forward.
Meet Our Team
We are W2 Employees who live and work in the United States.
Emily Journey, MSW, CAIE
CEO, AI Ethicist & AI Auditor
Emily leads the agency’s culture, direction, and service design.
Melanie Mann, MS
Director of Technical Services
Melanie leads client delivery and guides the systems, communication, and technical oversight behind our work.
Eve Peratopoulos, BA
Senior Website Manager, Developer
Eve supports clients with hands-on website management, development, and technical problem-solving.
Megan Chrusciel, MA
Website Manager, SEO & GEO Strategist, Developer
Megan manages client websites through SEO and GEO strategy, and web development.
Darlene Kong, MA
Website Manager, SEO & GEO Strategist, Instructor
Darlene supports clients with website management, visibility strategy, and training that helps teams build confidence and maintain momentum.
Marisa Martin, MBA
Website Manager, SEO & GEO Strategist, Instructor
Marisa supports client websites with day-to-day management, content and visibility improvements, and ongoing strategic support.
Laura Dennie, MBA
Website Manager, SEO & GEO Strategist, Instructor
Laura helps clients maintain clear, organized websites while supporting search visibility, page improvements, and long-term digital consistency.
Karen Vujnovic, BFA
Associate Website Manager, SEO & GEO Strategist
Karen brings UX/UI expertise to client work, helping websites communicate clearly and stay accessible to our clients’ donors and prospects.
Suzy Mitchell, BA
Marketing Manager, Training Coordinator
Suzy supports marketing operations, messaging, and training coordination across the agency’s client and educational work.
Erin Brooks, BS
Sales Manager, Training Coordinator
Erin helps new clients understand service options, next steps, and training opportunities with clarity and follow-through.
Adam Knolls, CPA
Financial Controller
Adam supports the financial and operational side of the business and contributes to strategic planning that helps the agency grow responsibly.
Rachel Pfanz, BS
Executive VP
Rachel helped build and shape Emily Journey & Associates during key stages of growth, and her influence remains part of the foundation of the business today.
Kris Clifford, BS
Consulting Website Manager
Kris provides consulting support for website management and development work.
