Our Team | Emily Journey

Hi, I’m Emily Journey. I am a WordPress Trainer and consultant for marketing teams, IT departments, business owners, and administrative staff. When you have knowledge, understanding and control over the WordPress platform, you can:

Increase profit margins
Make more sales
Decrease web development costs

Personally, I don’t know any professional that would pass up those benefits. (Myself included!)

I’ve spent almost a decade delivering and refining my comprehensive WordPress Training program. Each of our instructors is personally trained by me and use my specific training methods.

Rachel Pfanz, B.S.
Lead Instructor
Vice-President

Rachel Pfanz joined us in Spring, 2017 and serves as the leader of our website management and training team. She is an expert with Genesis, Divi, and Avada WordPress themes.

Using a custom coded theme? Rachel will help you navigate obstacles and evaluate workarounds unique to your website situation. She will also help you figure out exactly what is possible and what is not possible with your particular custom theme.
Wondering what it will really take for your website to rank high in search results? As an expert in SEO, Rachel has answers to your questions about Search Engine Optimization.
Inquire about working with Rachel »

Kris Clifford is our only team member 100% dedicated to website management services. She does not split her time between WordPress training and website management. Kris is responsible for managing our own website at emilyjourney.com as well as client websites. Kris is a master at applying good old fashioned common sense to technically sophisticated problems.
Inquire about working with Kris »

photo of Tim O'Haver — Tim O’Haver
Website Manager

Tim O’Haver has an appetite for helping people, along with a wealth of experience in website management, building sites with WordPress, and teaching.

His background includes 15+ years of volunteer digital marketing work for small nonprofits. In 2019, Tim became an enthusiastic GiveCamp participant, serving as a WordPress resource and Project Manager. He remains active in the WordPress community as a WordCamp speaker and Happiness Bar volunteer, as well as presenting at local and regional WordPress Meetups.
Inquire about working with Tim »

Mark McPhilimy has a reputation for going the extra mile for his clients. Is your website dependent upon a builder plugin for its page structure? Mark can help you understand and design with:

WP Bakery
Gutenberg Builder
Elementor
Cornerstone
Fusion Builder (Avada Theme)
Divi Builder, and more!

Starting your website from scratch or converting your website to a new theme? Mark has been there, done that. Got a Wix or Squarespace website? No sweat. Mark knows his way around these platforms, too.
Inquire about working with Mark »

Spanish WordPress Trainer — Jica Nava, B.A.
WordPress Instructor

Jica Nava is our Spanish language WordPress instructor. Jica has lived in the U.S. since 2010 and her country of origin is Venezuela in South America.
She has more than five years of experience with coaching and training individuals and small groups.
Inquire about working with Jica »

Erin Brooks works to ensure everything in our office runs smoothly so we can focus on what we do best–WordPress! Erin is your first contact when you call or email our office which makes her job very important to all of us.
Needless to say, we trust her with our business.
You know who else trusts her with their business?
Our clients!
Erin manages the online reputation of several companies through social media management and promotion. Whether you need help with LinkedIn, Facebook, or Instagram, she has got you covered with all three platforms.
Contact Erin about Social Media Management for your business »

Adam Knolls is a practicing Certified Public Accountant and works to ensure our company doors stay open. He truly understands what it means to protect our company interests all of the time–while the rest of the team looks out for yours!
If you get the rare chance to hear from Adam, it’s only because Erin is on vacation and he loves to answer the phone when she is out of the office! (Who knew?)

Getting here

When I started learning WordPress, I did it the way many of you have tried: without help.
Finally, after almost two years of persistent effort and building a few websites on trade, I had a solid handle on the platform.

I didn’t stop there.

I hired a virtual coach in Denver to teach me Search Engine Optimization (SEO).

During our virtual training sessions, I was impressed with how easily he communicated his knowledge and authority on the topic – he provided answers for questions I didn’t even know to ask! That was my first experience with virtual learning and it was worth every penny.

Despite my initial hesitations about virtual training, I am thankful that I took the plunge. I know it can seem “not quite as good” as face-to-face learning. I wondered:

Could I really learn this way?
Would I get as much value from the training?

Thankfully, I didn’t let my doubts get the best of me. That virtual training experience not only changed the way I did business – it changed my life.

I invested in WordPress and training for the same reason you’re here today: independence. For me, I wanted the independence to transition from selling for other people to selling my own material.

For you, independence may mean something different. Maybe you want to:

Save money by not having to hire someone to do this for you.
Break free from a reliance on an unresponsive marketing agency.
Equip your marketing department to handle the website work in-house.
Handle this responsibility that’s been handed to you by your boss.

My path to mastering WordPress led me down a road of trial and error, a bad experience with an affordable website designer, launching my own web design agency, and meeting all kinds of business owners.

Your journey may look a bit different, but I hope I can help you end up at a similar destination: independent mastery over this powerful platform.

Let’s take a look at how we’ll help you get there…