Businesses and nonprofits in Arlington, VA and Northern Virginia choose Emily Journey & Associates when they want a reliable partner for website maintenance. As our client, you get direct access to your website manager, which allows us to understand your website in depth. We get to know your goals and challenges. We prove our value and, over time, become your trusted website advisors.
Your website manager at EJ&A does more than keep your website secure and up-to-date. Our professional and highly skilled website managers have your back. You can count on us to look out for you with our knowledge and expertise. We support you with consultation on SEO, UX/UI (user experience), and conversion optimization.
Sometimes, your website is stuck between a rock and a hard place. We can help you understand your options for website maintenance and equip you to make informed decisions.
Arlington, VA Website Support
We work with businesses in Arlington, across Northern Virginia, and throughout the Washington, DC area. As WordPress instructors and developers, we work closely with you to establish a strategic website maintenance plan.
We talk with business leaders from diverse industries about their website problems and goals every day. When a new client shows up on our doorstep, they’ve often been put through the wringer by their most recent website maintenance service provider.
A surprising number of people feel held hostage by their website manager, who fell off the face of the earth soon after launching the website.
“I’ll go ahead and say it. Poor communication and lack of professionalism are serious problems in my industry.”
Emily Journey, CEO, AI Ethicist & AI Auditor
Meet our team of WordPress experts »
Emily Journey & Associates is the preferred provider of WordPress maintenance services in Arlington if you want direct access to your website manager. Founded in 2012 by Emily Journey, the EJ&A team has earned a reputation for its high standard of professionalism.
Arlington companies choose us for our consultative approach and our depth of experience with the WordPress platform.
EJ&A clients can count on:
- direct communication with their website manager
- a 24-hour response time during the workweek
- options for WordPress training
- a strong focus on search engine optimization
In terms of pricing, we are among the higher-priced agencies for website maintenance in Arlington, VA. And that’s for a good reason: our experienced website managers are also WordPress instructors and SEO strategists. Their high level of expertise, paired with first-class customer service, makes us the premier provider of website maintenance across the United States.
Contact our friendly office at (844) 972-6224 or send us a message through our website maintenance inquiry form.
Long-Term, Reliable Website Support
“I’ve been working with Emily Journey & Associates for about six years now. As the business grew, the time we were able to personally dedicate to management of the website became limited. Emily and her team stepped in to manage all aspects of the website. They’ve done so ever since and we couldn’t be more satisfied with the results.
I always trust that the website is in very good hands. Emily and her staff are accessible, knowledgeable, friendly and highly responsive. Year after year, they’ve continued to exceed our expectations. I highly recommend their services.”
Website Maintenance for Arlington and Northern Virginia Businesses
Many businesses in Arlington operate in fast-moving environments where their website needs to be accurate, up-to-date, and reliable. When something breaks, loads slowly, or falls out of date, it can quickly become a problem.
This is especially true for organizations across Northern Virginia and the Washington, DC area, where websites often support professional services, nonprofit work, and ongoing communication with clients, stakeholders, or the public.
Our website maintenance services are designed to provide that ongoing support. Arlington clients work directly with a dedicated website manager who understands how their website functions day to day and can respond quickly when updates or issues arise.
Contact our friendly office at (844) 972-6224.
Contact Us Testimonials
Whether you want help with website management, 1-on-1 training, or website projects, my team has your back. Enter your name and email, and I'll send you a link to download my comprehensive Services & Pricing Guide.
Arlington Website Maintenance Services
As a business manager, you don't have the time, resources, or knowledge base to devote to your own website maintenance, or maybe you do, but you'd rather spend your resources directly on product development, relationship building, or whatever it is that makes your company tick.
In addition to our work in website maintenance, we serve as website instructors and advisors. We meet people all the time who decide to take back the reins of their company website by learning WordPress. All too often, that decision is fueled by negative experiences with website managers.
Too many website maintenance service agencies are thrilled to take your business, but when it comes to fulfilling their promises, they just don’t show up.
- They don't listen to you.
- They don’t get back to you.
- They don't know what you need, so they can't give it to you.
Eventually, you come to realize: it's time to get out of this relationship.
Are we any different?
Look at it this way . . . a key focus for us is website maintenance services. As a web maintenance company in Arlington, we prefer to fill our workdays with the special projects and updates requested by our website maintenance clients.
We choose to focus the bulk of our attention on website maintenance, SEO services, and WordPress training, and that specialization enables us to excel in these services.
This decision has heightened the quality of our services. It means we can be available to our clients for those seemingly small but important updates to their websites.
And, our clients are happy.
Whatever your company website needs are, let’s talk about them!
Contact us to receive information about our website maintenance packages.
I am one happy customer
“I am one happy customer of Emily Journey & Associates. Emily and Darlene have both taken my website and SEO to such a high level. Every month, my impressions and clicks keep rising beyond my expectations. I highly recommend using Emily Journey & Associates if you want top-level results and professionalism.”
How to tell when your website maintenance company is adding value
Many Arlington clients come to us after working with website managers who were difficult to reach or slow to respond. In fact, we've heard some terrible stories about unprofessional website managers. But when you hire an experienced professional to help you with your website, you can get an excellent return on your investment.
The first step in finding the right website maintenance company for your needs is to understand what you need them for. Do you just need someone to edit a few things here and there? Or, do you want the benefit of consultative support and website strategy advice? If you want ongoing support, you may find that a monthly website maintenance subscription model works better for you than paying by the hour. If you're unsure of the type of website support you need, then you are not alone.
Contact our office to discuss your options.
The best WordPress website managers share the following four characteristics:
1. They are great communicators
The best website managers are great communicators. Communication is a two-way street. You want to work with someone who can speak AND listen: someone who not only hears what your website maintenance needs are, but who can translate them into actionable steps and keep you informed about progress.
You should never be left to wonder what your web manager or content manager is up to. If she drops off the planet for weeks at a time, you’re wasting valuable time and money trying to keep track of a lost cause.
2. They under-promise and over-deliver
When it comes to website support, the old adage is true. If it sounds too good to be true…
This can be a hard line to walk, especially if you’re relatively new to working with a website agency or developer. You want to work with an ambitious team with big ideas, but you don’t want to be paying month after month for promises that never materialize.
Don't even get me started on so-called SEO services that produce zero results!
At EJ&A, we make a point of under-promising, especially when it comes to timelines and turnaround times. We can't always accurately predict how long a project will take, so we're conservative in our time estimates. As a result, it's a pleasant surprise when we can accomplish tasks ahead of schedule.
3. They empower their clients
It’s unethical for your web manager to restrict your access to your own website. At the beginning of your working relationship, make sure it’s clear that you will register your own domain name and expect top-level access to your hosting account and WordPress dashboard.
It’s simple: your site is yours. If your web agency, designer, or content manager won’t give you access, don’t work with them!
4. They work efficiently
I can’t count the number of times clients have approached me feeling utterly defeated by an unresponsive, almost comically slow website manager. The key word, though, is almost. It’s never funny when your website goes offline or your registration form breaks on the last day of sign-ups for your webinar.
An experienced WordPress expert knows how to prioritize tasks, meet deadlines, manage projects, and solve problems quickly.
WordPress Website Maintenance in Arlington, VA for Businesses and Nonprofits
Your website should be accurate, secure, and working the way you expect it to. If it’s not, it becomes a problem quickly.
With a website maintenance plan, you don’t have to keep track of updates, troubleshoot issues, or wonder if something is going wrong behind the scenes. Your website manager handles that for you, so you can stay focused on your business.
If you’re looking for a reliable partner to help manage and maintain your website over time, we’re here to help.
We are ready to create a website maintenance plan that will exceed your expectations.
Arlington, VA Website Maintenance FAQ
Do you provide website maintenance services for businesses in Arlington, VA?
Yes. Emily Journey & Associates provides WordPress website maintenance services for businesses and nonprofits in Arlington, VA and across Northern Virginia. Clients work directly with a dedicated website manager who understands their website and provides ongoing support, updates, and guidance.
How quickly can I expect a response to a website update request?
Emily Journey & Associates provides direct access to your website manager and guarantees a 24-hour response time during the workweek. This means you can expect a timely reply to your request, along with clear communication about next steps and timelines for completing the work.
What does WordPress website maintenance include?
Website maintenance includes software updates, security monitoring, performance checks, troubleshooting, server and hosting management, and content updates. It can also include consultation on SEO, design improvements, and how to better use your website to support your business goals.
Do I need ongoing website maintenance or just occasional updates?
It depends on your website and how you use it. Some businesses only need occasional updates, while others rely on ongoing maintenance to keep their site secure, accurate, and performing well. If your website plays an important role in your business, a monthly maintenance plan is usually the better option.
Will I be able to communicate directly with my website manager?
Yes. One of the key differences with Emily Journey & Associates is that you work directly with your website manager. This allows for better communication, faster updates, and a deeper understanding of your website and goals.
