Emily Journey & Associates provides WordPress website maintenance services for businesses and nonprofits in Milwaukee and surrounding communities, including Brookfield, Waukesha, Oak Creek, Mequon, Whitefish Bay, and Wauwatosa.
You’ll work directly with a dedicated, U.S.-based website manager who becomes familiar with your website, priorities, and goals and responds within 24 hours.
Clients work with us through monthly website maintenance plans that provide consistent support and proactive oversight.
Contact our friendly office at (844) 972-6224 or send us a message through our inquiry form.
Office: (844) 972-6224 Contact UsWhat’s Included in Website Maintenance Services
At Emily Journey & Associates, our website maintenance services include WordPress core updates, plugin and theme updates, security monitoring, backups, performance checks, troubleshooting, and content updates.
Your dedicated website manager can also provide guidance on how to improve your website over time, including SEO and GEO strategy, user experience enhancements, and conversion optimization.
The right level of support depends on your website and how much help you need. Explore our monthly website maintenance plans to see what’s included in our Basic, Premium and Custom plan options.
Website Maintenance in Milwaukee, WI and Surrounding Areas
We work with businesses and nonprofits throughout the Milwaukee area, including many clients in surrounding communities who need reliable, ongoing website support and a team they can continue working with long-term.
Many business leaders come to us after frustrating experiences with unresponsive or unreliable website maintenance providers and are looking for consistent support, clear communication, and a team they can trust.
“I’ll go ahead and say it. Poor communication and lack of professionalism are serious problems in my industry.”
Emily Journey, Founder and CEO
Meet our team of WordPress experts »
Emily Journey & Associates is the preferred provider of website maintenance services for organizations that want direct access to a dedicated website manager. Founded in 2012, our team has earned a reputation for professionalism, responsiveness, and strong technical expertise.
Milwaukee companies choose us for our consultative approach and our depth of experience with the WordPress platform.
EJ&A clients can count on:
- Direct communication with a dedicated website manager
- A 24-hour response time
- Options for WordPress training
- A strong focus on SEO and GEO strategy
Our experienced website managers are also WordPress instructors and SEO specialists, which allows us to support clients beyond basic maintenance. In addition to technical upkeep, we help clients make informed decisions about their websites, with guidance on design updates, content strategy, and search visibility.
Whether you want help with website management, 1-on-1 training, or website projects, my team has your back. Enter your name and email, and I’ll send you a link to download my comprehensive Services & Pricing Guide.
Nobody is better!
“I would not have the well-functioning, high-performing website that I have today if it weren’t for Emily Journey and Associates. Nobody is better! Five years in, and my website keeps getting better!”
Milwaukee Website Maintenance Services
Website maintenance is essential for businesses that rely on their website to support marketing, operations, and customer communication. Without consistent updates, monitoring, and support, websites can become outdated, vulnerable, or ineffective.
Many organizations reach a point where maintaining their website internally is no longer practical or efficient. At that stage, working with an experienced website maintenance team provides consistency, faster response times, and the ability to address issues before they impact your business.
At Emily Journey & Associates, website maintenance is built around direct access to a dedicated website manager who understands your website and can support both day-to-day updates and larger improvements as needed.
Are we any different?
A key focus of our work is website maintenance, which allows us to prioritize the updates, improvements, and ongoing support our clients rely on every day.
By focusing on website maintenance, SEO, and training, we’re able to provide specialized support, respond quickly, and deliver a higher level of service than agencies that split their attention across too many areas.
Whatever your company website needs are, let’s talk about them! Contact us to receive information about our monthly website maintenance plans. Call our friendly office at (844) 972-6224 or send us a message through our inquiry form.
Superb Support
“My website manager, Eve, continues to provide me with superb support and is constantly on the lookout for things that will help me and my business. Just the other day, she sent me information about a one-hour webinar on digital marketing planning. And she also told me just yesterday about the Wizard of Oz show coming to town. So she suggested we focus on getting posts ready to promote my Wizard of Oz collection. She’s fantastic.”
How to tell when your website maintenance company is adding value
Hiring a website maintenance company can be a costly proposition if you make the wrong choice. In fact, we've heard some terrible stories about unprofessional website managers. But, when you hire an experienced professional to help you with your website, you can get an excellent return on your investment.
The first step in finding the right website maintenance company for your needs is to understand what you need them for. Do you just need someone to edit a few things here and there? Or, do you want the benefit of consultative support and website strategy advice?
If you want ongoing support, you may find that a monthly website maintenance subscription model works better for you than paying by the hour. If you're unsure of the type of website support you need, then you are not alone.
The best WordPress website managers share the following four characteristics:
1. They are great communicators
The best website managers are great communicators. Communication is a two-way street. You want to work with someone who can speak AND listen: someone who not only hears what your website maintenance needs are, but who can translate them into actionable steps and keep you informed about progress.
You should never be left to wonder what your website or content manager is up to. If she drops off the planet for weeks at a time, you’re wasting valuable time and money trying to keep track of a lost cause.
2. They under-promise and over-deliver
When it comes to website support, the old adage is true. If it sounds too good to be true…
This can be a hard line to walk, especially if you’re relatively new to working with web agencies. You want to work with an ambitious team with big ideas, but you don’t want to be paying month after month for promises that never materialize.
Don't even get me started on so-called SEO services that produce zero results!
At EJ&A, we make a point of under-promising, especially when it comes to timelines and turnaround times. We can't always accurately predict how long a project will take, so we're conservative in our time estimates. As a result, it's a pleasant surprise when we can accomplish tasks ahead of schedule.
3. They empower their clients
It’s unethical for your web manager to restrict your access to your own website. At the beginning of your working relationship, make sure it’s clear that you will register your own domain name and expect top-level access to your hosting account and WordPress dashboard.
It’s simple: your site is yours. If your website manager, designer, or content manager won’t give you access, don’t work with them!
4. They work efficiently
I can’t count the number of times clients have approached me feeling utterly defeated by an unresponsive, almost comically slow web manager. The key word, though, is almost. It’s never funny when your website goes offline or your registration form breaks on the last day of sign-ups for your webinar.
An experienced WordPress expert knows how to prioritize tasks, meet deadlines, manage projects, and solve problems quickly.
What else can you do with a Website maintenance plan?
1. Improve the look of your site
Your website is an important part of your business, but it’s not the only thing that matters. You need a strong brand identity, which means having a visual style that represents who you are and what you do. If you don’t have one yet, we can create a logo or design your entire site from scratch. We also make sure that your site looks great on all devices so customers can find you no matter where they go.
2. Create content that converts visitors into leads
If you want people to visit your site, then you need to provide them with something interesting to read. But if you just throw up any old blog post, chances are it won’t convert well. That’s why our team works closely with you to create high-quality content that attracts readers and encourages them to take action. Whether you need fresh blog posts written, social media updates created, or video scripts produced, we’ll work with you to ensure that your content gets seen by your target audience.
3. Grow your email list and build relationships
Email marketing is still one of the most effective ways to reach potential clients and customers. However, many small businesses fall short when it comes to their email strategy because they don’t know what to say in their email or don’t have enough contacts to send them. Our team has years of experience creating engaging newsletters and other types of email communications that grow your list and keep your customers coming back for more.
Long-Term, Reliable Website Support
“I’ve been working with Emily Journey & Associates for about six years now. As the business grew, the time we were able to personally dedicate to management of the website became limited. Emily and her team stepped in to manage all aspects of the website. They’ve done so ever since and we couldn’t be more satisfied with the results.
I always trust that the website is in very good hands. Emily and her staff are accessible, knowledgeable, friendly and highly responsive. Year after year, they’ve continued to exceed our expectations. I highly recommend their services.”
Website Maintenance Milwaukee FAQ
Do you provide website maintenance services for businesses in Milwaukee?
Yes. We provide website maintenance services for businesses and nonprofits in Milwaukee and throughout the greater Milwaukee area.
Do you provide website maintenance services in surrounding areas like Brookfield or Waukesha?
Yes. We provide website maintenance services for businesses and nonprofits throughout the Milwaukee area, including surrounding communities such as Brookfield, Waukesha, Oak Creek, Mequon, Whitefish Bay, and Wauwatosa.
What is included in website maintenance services?
Emily Journey & Associates’ website maintenance services include WordPress updates, plugin and theme updates, security monitoring, backups, troubleshooting, performance checks, content updates, and ongoing technical support. The right plan depends on your website’s complexity, goals, and how much hands-on support you need.
Can you help if I already have a website but need ongoing support?
Yes. Many businesses already have a website but need a reliable team to keep it updated, secure, and working properly. Ongoing support includes regular maintenance, content updates, troubleshooting, and guidance on improving your website. Clients receive a response within one business day.
Do you only work with WordPress websites?
The Emily Journey & Associates team can work with many platforms, but we specialize in WordPress. That focus allows us to provide more strategic support, faster troubleshooting, and better long-term guidance for businesses that rely on WordPress for their websites.
How often should a business website be maintained?
It depends on the type of website and its functionality, but most business websites need consistent attention. Software updates, security checks, backups, and content changes should be handled regularly so the site stays secure, accurate, and useful for visitors.
How do I know if I need a website maintenance plan?
If your website plays an important role in your marketing, lead generation, or operations, ongoing maintenance helps ensure it stays secure, up to date, and running smoothly. Many businesses choose a monthly plan to avoid issues, get faster support, and have a reliable team managing updates and improvements.
Let’s Talk About Your Website
If you’re looking for reliable website maintenance in Milwaukee or the surrounding area, we can help you keep your website secure, updated, and running smoothly.
Whether you need technical support, help with updates, or guidance on improving your website, you’ll work directly with a dedicated website manager who understands your priorities and responds promptly when you need support.
Explore our monthly website maintenance plans to see what’s included, or contact us to talk through your website and what you need.
Office: (844) 972-6224 Contact Us
