Emily Journey & Associates provides website support for nonprofit organizations: website maintenance, security, backups, event and newsletter publishing, content updates, and a dedicated website manager who learns the organization and responds within 24 hours during the workweek. Support is delivered through monthly website maintenance plans starting at $299 per month, with training options for staff who manage parts of the site themselves.
“People can’t give to us if they don’t know we exist and how we positively impact the world through our mission.”
– Tracy Kirby, Development Director, Alvis, Inc.
Your website is where most people meet the organization before they ever meet a person from it. Donors, participants, volunteers, and community partners all arrive there first.
Office: (844) 972-6224 Contact UsThe problem this solves for nonprofits
The nonprofit website problem we see most often is organizational rather than technical: the domain sits in a former board member’s personal account, the hosting login left with a staff member two roles ago, and the person who understood the website was a volunteer whose season ended. Each arrangement made sense when it was made, and each moved a piece of the organization’s infrastructure outside the organization.
Volunteer help is generous and real. It is also not a substitute for documentation and transition planning, which is what the dedicated-manager model provides. Your website manager holds the institutional knowledge about your website inside a durable relationship, documents what they find, and keeps every account, from domain to dashboard, owned by the organization with top-level access. Staff and volunteers come and go; the website’s continuity shouldn’t depend on who’s currently there.
What nonprofit website support includes
Every plan includes what is described on our monthly website maintenance plans page: a dedicated website manager, responses within 24 hours during the workweek, backups, security updates, and no minimum term.
For nonprofits, the work extends to the pages that keep supporters informed and your community engaged:
- WordPress training options for staff who keep parts of the work in-house
- Event, program, and volunteer page updates
- Newsletter and announcement publishing
- Content updates so what donors and participants read stays accurate
- Search visibility work, so people looking for what you do can find you
How the relationship starts
When you call or email, a real person responds, hears about your organization and your website’s history, and answers your questions. That context matters for nonprofits, because the website usually carries more history than documentation.
Then you meet your dedicated website manager, who reviews your website and prepares an audit ahead of your first meeting, usually within five to seven days. The meeting is collaborative: you and your manager review and edit the audit document together, talk through your concerns and goals, and turn it into a short-term and long-term plan of action. That document becomes your manager’s roadmap for the work she will do, and it gives your organization a written, current account of the website’s state that survives any one person’s tenure. Your website manager takes it from there, and you go back to the frontline work.
For organizations that need coordination beyond maintenance, our website management services include strategy, planning, content creation, and search visibility alongside the technical work.
What it costs
Plans start at $299 per month with no minimum term; the tiers are compared on the monthly website maintenance plans page. The plan your website is eligible for is determined by its complexity and how much attention it needs from us.
Frequently asked questions about nonprofit website support
What are nonprofit website support services?
Monthly care for a nonprofit’s website: maintenance, security, backups, content updates, event and newsletter publishing, and a dedicated website manager accountable for all of it, so the site keeps serving donors, participants, and staff.
Does a struggling nonprofit website need a full redesign?
Often not. Performance, usability, and security problems are frequently fixable through monthly maintenance without a rebuild. We’ll tell you whether the problems can be addressed through maintenance or whether a redesign makes more sense.
How does website support help donor engagement?
By keeping the paths to giving working: pages that load fast and function on phones, forms that submit, event listings that are current, and a site people can find when they search for what you do.
What does nonprofit website support cost?
Plans start at $299 per month with no minimum term. The plan your website is eligible for is determined by your website’s complexity and how much attention it needs; the monthly website maintenance plans page compares them, and our guide to which website maintenance plan your website is eligible for walks through how we evaluate your needs.
Tell us about your organization and its website.
Office: (844) 972-6224 Contact Us
