Emily Journey & Associates provides monthly WordPress support and website maintenance to businesses and nonprofits in Washington, DC, delivered by a U.S.-based team. Every client works with a dedicated website manager who responds within 24 hours during the workweek, and monthly plans start at $299. The work is delivered remotely; we’ve served DC organizations this way since 2012.
Office: (844) 972-6224 Contact UsHow remote support works for DC organizations
Requests go directly to your dedicated website manager, who already knows your website and responds within 24 hours during the workweek.
Support means the full maintenance scope: WordPress core, theme, and plugin updates applied with compatibility in mind, backups, security monitoring, performance checks, troubleshooting, and requested content updates. The complete breakdown is on our website maintenance services page.
Plans and pricing for DC websites
Most evergreen websites are eligible for the Basic maintenance plan, starting at $299 per month: backups, security updates, basic content updates, and a website manager who answers you.
Premium plans start at $599 per month. E-commerce, membership, and websites with complex functionality are eligible for Premium, and so are websites that simply need more frequent attention.
Organizations with multiple websites or extended SEO support built into the monthly relationship are eligible for a Custom-priced plan, starting at $900 per month.
The full comparison, including hourly support at $200 per hour, is on our monthly website maintenance plans page. Every plan is month-to-month with no minimum term; cancel with 30 days’ notice.
Who does the work
You’re paired with a dedicated website manager: one person who learns your website and its history. The service gets better with time, and quickly. In the first months, your website manager completes requests and learns about your goals and the website. By the six-month mark, usually sooner, they’re catching problems you haven’t noticed and occasionally talking you out of a change that would hurt you.
You also keep ownership and access. Your domain, hosting account, and WordPress dashboard stay in your name with top-level access, always. If your website currently sits on someone else’s server, we’ll help you fix that first.
Essential partners
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“Emily Journey is a truly wonderful company that offers tremendous tech services with a human touch. I’ve been a very satisfied customer, first with their WordPress training, and also with our website maintenance contract. They always go above and beyond to explain technical issues and work to solve them in ways that have greatly benefited our organization’s bottom line. They are engaging and thoughtful professionals, and I’ve always viewed them as essential partners. I don’t know what I would do without their excellent service.”
Read what other long-term clients say on our client reviews page
Frequently asked questions
Do you only work with Washington, DC businesses?
No. Our DC clients found us the way you did: we work with businesses and nonprofits across the DC area, Maryland, Virginia, and the rest of the country.
Do you visit in person?
No. Requests are handled by email, Zoom, and phone with your own website manager.
Which plan is my website eligible for?
Most evergreen websites are eligible for Basic website maintenance; e-commerce, membership, and websites with complex functionality are typically eligible for Premium, and so are websites that simply need more frequent attention. Multiple websites or extended SEO needs are eligible for a Custom plan. Tell us about your website and we'll tell you which plan fits, or start with the full comparison on the monthly website maintenance plans page.
Let's talk about your website.
Office: (844) 972-6224 Contact Us
