Emily Journey & Associates provides website maintenance and management services for businesses and nonprofits in Chicago, IL. From security updates and backups to ongoing website improvements and SEO support, your dedicated website manager keeps your site secure, up to date, and performing at its best.
Our team specializes in WordPress websites, providing hands-on support and proactive WordPress maintenance tailored to your site’s structure, functionality, and goals.
Instead of reacting to problems as they arise, our proactive approach to website maintenance ensures your site continues to run smoothly, load quickly, and support your business goals. With a dedicated website manager and flexible monthly plans, you get the support you need without the overhead of an in-house team.
- Dedicated Chicago website management since 2012
- Flexible monthly plans for businesses and nonprofits
- Direct access to your website manager with a 24-hour response time
- Security, updates, backups, and ongoing website maintenance support
- Application of SEO best practices
We take a strategic and intentional approach to keeping your website optimized on the back end and beautiful on the front end to ensure users get a seamless experience, and you get the website traffic your business needs.
Our Chicago website management team focuses on keeping your website secure, updated, and performing well through consistent, hands-on maintenance. In addition to this day-to-day work, we provide SEO and GEO services, content creation, and ongoing improvements designed to increase qualified traffic and leads.
Contact our friendly office today to learn more about our website maintenance packages and website management services in Chicago, IL.
Office: (844) 972-6224 Contact Us
Nobody is better!
“I would not have the well-functioning, high-performing website that I have today if it weren’t for Emily Journey & Associates. Nobody is better! Five years in, and my website keeps getting better!”
Providing everything you need (and nothing you don’t)
Unprofessional, overpriced website managers are the reality for so many businesses. But hiring subpar marketing services in Chicago doesn’t have to be your reality.
Emily Journey & Associates focuses on the important details that keep your website up to date and running smoothly.
We create a personalized plan based on your website's needs and goals. So your website gets customized support, and you don’t pay for anything you don’t need.
Why Choose Us for Website Management in Chicago, IL?
Emily Journey & Associates (EJ&A) is headquartered in the Midwest and provides website management services and training for companies in Chicago and nationwide.
Choose EJ&A for your Chicago web services if you want direct access to your website manager. Founded in 2012 by Emily Journey, the EJ&A team has a reputation for a high standard of professionalism.
Companies choose Emily Journey & Associates for our consultative approach and our depth of experience with the WordPress platform.
Website Maintenance and Management Services in Chicago at a Glance
- Local expertise: Trusted website management for Chicago businesses and nonprofits since 2012.
- Flexible maintenance plans: Choose from Basic, Premium or Custom monthly packages tailored to your website’s complexity.
- Direct access: Work with a dedicated website manager who responds within 24 hours.
- Comprehensive support: Security, backups, updates, domain and hosting management, troubleshooting, and more. E-commerce, membership sites, podcasts, and WordPress Multisite support available with Premium plans.
- SEO and GEO Optimization: We make data-driven decisions based on transparent key performance indicators. Just like you, we want results that matter.
- Training options: Add WordPress training or SEO training to build in-house confidence and reduce long-term costs.
- Custom solutions: From basic maintenance to content publishing to social media management, get only the services your Chicago business actually needs.
Find out more about our WordPress website management services in Chicago. Call us at (844) 972-6224 or contact us through our website maintenance inquiry form.
Chicago Web Maintenance Plans
As a Chicago area business manager, you don't have the time, resources, or knowledge base to manage your website efficiently. Or maybe you do, but you'd rather spend your resources directly on product development, relationship building, or whatever makes your company tick.
At the same time, you don’t need to hire an in-house, full-time website manager. What options are you left with?
Businesses looking for reliable WordPress maintenance in Chicago often find that working with a dedicated website manager from EJ&A is the most efficient and cost-effective solution.
Here is what a qualified website manager at Emily Journey & Associates provides for you.
Basic website maintenance services
The Basic Website Maintenance Plan is perfect for organizations with informational websites. With a Basic plan, your EJ&A website manager works to ensure your site is consistently up-to-date, secure, user-friendly, and visible.
Monthly website support with the Basic Website Maintenance Plan includes:
- Security updates and backups
- Frontend (public-facing) website updates and changes as requested
- Theme and plugin updates
- Server and hosting management activities
- Domain management
- Phone and email consultation
- Research and troubleshooting
- Preferred pricing for larger projects
- Direct access to your website manager
Does this sound like what you need in a website maintenance plan? Contact us today!
Premium website maintenance services
The Premium Website Maintenance Plan allows for more attention to be devoted to your website each month. It provides advanced support for websites using e-commerce, membership portals, multi-site, event calendars, and other types of websites requiring more attention.
Monthly website support with the Premium Website Maintenance Plan includes:
- All services and benefits in the Basic Website Maintenance Plan
- Support for e-commerce websites or membership websites
- WordPress Multisite support
- Support for websites with podcasts
- More frequent website editing
- Up to 1 hour of WordPress training per month
- Publishing content such as SEO articles, videos, or events (content creation is a separate service)
Contact our friendly office about our Chicago web services at (844) 972-6224.
Other website management services for Chicago businesses
Sometimes your website management needs are more complicated. As a full-service web marketing company, Emily Journey & Associates is equipped to achieve the goals you have for your website.
The following services are available for our Chicago website management clients:
- Complete website design and development
- SEO services and GEO services
- Personalized training
- Extensive copywriting or content development
- Website migration and domain name transfer
- Social media management
Whether you want help with website management, 1-on-1 training, or website projects, my team has your back. Enter your name and email, and I'll send you a link to download my comprehensive Services & Pricing Guide.
Superb Support
“My website manager, Eve, continues to provide me with superb support and is constantly on the lookout for things that will help me and my business. Just the other day, she sent me information about a one-hour webinar on digital marketing planning. And she also told me just yesterday about the Wizard of Oz show coming to town. So she suggested we focus on getting posts ready to promote my Wizard of Oz collection. She’s fantastic.”
Optional Training and Support for Chicago Businesses
While most clients rely on our team for website maintenance and management, some businesses prefer a more hands-on approach. For those clients, we offer training and support to build in-house skills and confidence.
If you have the time and interest to learn more about SEO and WordPress website maintenance, our team can guide you through the process with personalized, practical training tailored to your website and goals.
SEO Training
Our SEO training is customized to your skill level, industry, and organizational needs and goals. When you schedule in-person or virtual SEO training with EJ&A, you get:
- A comprehensive training session customized to your business.
- Support to create a complete SEO implementation strategy based on your unique products and services.
- A follow-up session to review your work and get feedback for improvements.
- An additional 30 days of ongoing support and content review after training.
WordPress Training
Make the most of your WordPress website by consulting with one of our experienced WordPress experts. With personalized WordPress training, you’ll develop the skills and confidence you need to manage your website in-house. Whether you choose in-person or virtual sessions, be prepared for an interactive, hands-on experience:
- Two intensive, one-on-one sessions lasting 4 hours each.
- Receive the video recordings of your training sessions for review at your convenience (available only with virtual training).
- Receive an additional 60 days of access to your instructor for follow-up questions and consultation.
Interested in learning more about training? Contact us today to speak to our Training Coordinator about your options.
Office: (844) 972-6224 Contact Us
How Much Website Management Do I Need?
There’s no one-size-fits-all answer to this question. Your site might need different levels of management at different times. And someone with a personal blog won’t need as much management as a complex e-commerce website. While there’s no single answer to this question, one thing is certain: website management is important.
How can you determine how much website management your site needs at any given time? The first step is to consider what type of website you have and what goals you have for the site.
- How complex is your site?
- How much traffic does it get?
- Does it include advanced functionalities?
Generally, the bigger your website (and your goals), the more management it will need to continue running smoothly and attracting visitors.
Regardless of your website’s size, there are a few key signs to watch for that can indicate it’s time to get help managing your website in Chicago. You might need website support if:
- It’s not loading quickly
- Your plugins are malfunctioning
- It’s not ranking highly in search engine results
- The design is becoming outdated
- Users are experiencing errors
- It hasn’t been backed up recently
- Your leads or sales are down
These are all signs you should make website management a priority.
The best way to find out how much website management you need is to speak with our coordinator, Erin Brooks. Erin will assess your needs and provide you with a customized quote.
Contact our friendly office to discuss our Chicago website management services.
Office: (844) 972-6224 Contact Us
FAQ: Website Management in Chicago, IL
What is included in your website management services?
Website management services include website maintenance (security updates, backups, theme and plugin updates, domain and hosting management, and troubleshooting), as well as SEO and GEO optimization, conversion rate optimization, and ongoing improvements. Premium and custom plans also cover e-commerce websites, membership sites, podcasts, and WordPress Multisite.
What is the difference between website maintenance and website management?
Website maintenance focuses on keeping your site secure, updated, and functioning properly through tasks like software updates, backups, and troubleshooting.
Website management goes beyond maintenance to include ongoing improvements such as SEO and GEO strategy, content creation, design updates, and guidance to help your website continue to grow and support your business goals. Most businesses benefit from a combination of both.
Do small businesses need website maintenance?
Yes. Even small business websites require regular updates and security monitoring to stay functional and visible in search results. Website maintenance helps ensure your site runs smoothly, attracts the right prospects, and protects your business from downtime or security risks.
How fast is your response time for website updates?
Emily Journey & Associates provides direct access to your website manager with a 24-hour response time during the work week. This means you can expect a timely reply to your request, along with clear communication about next steps and timelines for completing your update.
Can you provide additional digital marketing services?
Yes. Our full-service web marketing services include website management, WordPress training, SEO training, AI Efficiency training, social media management, content creation, and full website design and development.
Do you only work with Chicago businesses?
No. While this page highlights our website maintenance and management services in Chicago, IL, Emily Journey & Associates offers website management to businesses and nonprofits nationwide.
How do I choose the right website management plan?
The right plan depends on your website’s size and complexity. Informational websites often fit the Basic plan, while e-commerce, membership, or high-traffic sites benefit from the Premium plan. Read our guide on evaluating website maintenance plans.
